# VideoElement VideoElement utilisies the built-in video pipeline of Windows and can only play back those files that Windows Media Player itself can play back. If you have a video file that cannot be played with Windows Media Player but in VLC for example, there is chance you might make it work by switching to [VideoElement2](/dbnetsoft/screenspro/controls/videoelement2.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.dbnetsoft.com/dbnetsoft/screenspro/controls/videoelement.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.